Remote 24/7 Monitoring

Our team of experts utilise the latest technology to monitor your servers 24/7. This service minimises the effect of unexpected issues. If a problem occurs our specialists will endeavour to acknowledge it quickly and implement the appropriate corrective action.

This technology enables our engineers to access your server directly on a regular basis to ensure it is healthy and that critical updates from software and hardware manufacturers are installed.

Typically we monitor such items as:

• Internet connectivity so we’re alerted when your connection drops.
• Server Performance Monitoring so we can spot overworked systems.
• Bandwidth Checks that alert us when bandwidth constraints may be causing performance issues.
• Event Log Checks so we are alerted when specific events are – or are not – occurring.
• PING tests on your network devices including printers, routers, remote offices and more to help ensure network continuity.
• Windows Service Checks that alert us to failed Windows services.
• Disk Space Checks to ensure they won’t crash into their limit.
• TCP Port Checks on your server, on any external server and even ISP services.
• RAID Health Checks to make sure all disks are working properly.
• File Size Check to alert us when any file or directory exceeds your threshold.
• Website Monitoring. We can even let you know when your website has problems.